Legal
Terms of service
The terms for using the exona.bio website and the Exona customer portal. The desktop app and its compute plugins are covered by the EULA.
At a glance
The key points in plain words. The full text below is what applies.
Draft for review
This text has not yet been reviewed by a lawyer or a GDPR compliance service and may change before Exona launches. Details marked TO CONFIRM are still to be provided.
Last updated: 28 October 2026
No self-serve sign-up
Exona is not sold online. Organizations and their first administrator are created by Exona staff after an agreement.
Your agreement sets the details
Seats, period and conditions are set in your organization's agreement or order with Exona.
DPA on request
Customer organizations can ask for our Data Processing Agreement (DPA) through the contact page.
The full text
Who provides the services
The website and the customer portal are provided by [TO CONFIRM: registered company name], [TO CONFIRM: registered address] (Exona, we). The legal notice gives the registration details.
The website
The exona.bio website describes Exona's products and services. It offers no self-serve sign-up or purchase, and nothing on it is a binding offer.
Accounts and the portal
Access starts with a contact through the contact page and an agreement or order between your organization and Exona, which sets the seats and conditions. Exona staff then create your organization and invite its first administrator.
Accounts exist only for members of an organization that has an agreement with Exona; the organization's administrators manage its members. Keep your sign-in details to yourself and tell us at once about any unauthorized use.
Acceptable use
Do not try to break, overload or get around the security of the website or the portal, reach data that is not yours, or use them against the law.
Intellectual property
The website, the portal, the Exona software and the Exona name and logo belong to Exona or its licensors. The data your organization provides remains yours.
Data protection
We process personal data as the privacy policy describes. For customer organizations, a Data Processing Agreement (DPA) is available on request.
Liability
[TO CONFIRM by counsel: limitation of liability and warranty disclaimers.]
Governing law
[TO CONFIRM: governing law and competent courts.]
Changes
We may update these terms and publish each version on this page with its date.
Questions about this text?
Write to us through the contact page and we will answer. Customer organizations can also ask for our Data Processing Agreement there.